International Shipping Available
FAQ's - Frequently Asked Questions


Need help?

Do you have a question about our products or shopping with us? Check out our FAQ’s below. If you can’t find what you are looking for, please feel free to also ask us a question.

All FAQ’s

Sort code: 20-82-23
Account no:63991830
Account name: Pure Components LTD
For international transfers you will need the following:
IBAN: B73 BARC 20822363991830
We aim to send all products within 48 hours of completed payment, UK orders are sent on a 24 hour service where as international can be from 3 – 7 working days depending on location.
Unfortunately not, all our products are sold with VAT however you maybe able to re-claim this VAT in your country.
No, we are based online only at the moment and have a unit for storage. We do have plans to expand and open a physical shop you can visit and test our products at.
Please see our warranty info page or description on the specific product page.
Full instructions are provided in our infographic.