Pure Components has you covered for a total of four years
Two Year Warranty on Rims:
Pure Components manufactures its rims to be some of the strongest on the market. Whether you are racing XC or Enduro our warranty keeps you fully covered for two years.
Pure Components guarantees its rims free from defects in materials or workmanship for two years from the date of purchase.
If you have any problems within two years resulting from manufacturing faults, we will replace the product free of charge. This warranty does not cover negligence, accidents, misuse, incorrect installation, modifications, or normal wear and tear. Cosmetic issues such as decals are also excluded from this warranty.
Warranty on our rims is only valid for the original purchase. In the event of a warranty claim please contact us at firstname.lastname@example.org with pictures of your damaged rim and proof of purchase.
We understand everyone crashes from time to time. Although we take a hit, its usually our kit which take the brunt of it. Our crash replacement scheme was designed to keep you riding. For four years from the date of purchase, the original owner is covered against damage to the rims caused by a crash.
So, if you need to claim under the crash replacement scheme please contact us on email@example.com with pictures of the damaged rim and proof of purchase. You will then be able to purchase a brand new rim at a heavily reduced cost so you can get back up and running in no time.
We normally have plenty of stock and can send your new rim out within 2-3 working days.